# Bird: Pickup & Delivery - Shopify App

> Bird is the #1 Shopify local delivery app. Easy to set up, simple to use, and trusted by 7,000+ merchants worldwide.

## About Bird

Bird helps Shopify merchants offer local delivery and store pickup. Customers can choose their preferred delivery or pickup date and time, select from multiple store locations, and see real-time availability based on order limits and schedules.

Bird was founded by Atinder Singh, former product leader at Google and Intuit with over a decade of enterprise product experience.

## Key Features

### Scheduling
- **Date & Time Picker**: Customizable scheduling widget for Shopify checkout — works on cart, product page, and checkout
- **Click and Collect (BOPIS)**: Let customers buy online and pick up in-store with scheduled collection times
- **Delivery Time Slots**: Offer precise delivery windows (15-min, 30-min, 1-hour, 2-hour, custom)
- **Blockout Dates & Preparation Times**: Block holidays, set cut-off times, and add preparation buffers
- **Checkout Validation**: Make a date and time mandatory before checkout (pickup, delivery and shipping), recheck the delivery address at checkout, and handle express checkout buttons that skip the cart
- **Shipping Date Scheduling**: Customers pick a shipping date, date and time, or time range in the cart; store-wide shipping days, preparation time, cut-offs, blockout dates, order limits, and Bird shipping zones and rates
- **Stale Date Protection**: Selection expiry clears a date and time picked too long ago (window of 1 to 24 hours), so customers re-pick from current availability before paying
- **Order Limits**: Set daily, hourly, or per-slot caps to prevent overbooking
- **Product-specific Scheduling**: Different availability, lead times, and fulfillment methods per product
- **Product Page Availability**: Show real pickup and delivery availability (dates, live stock, store hours) on the product page before add to cart
- **Real-Time Inventory Check**: Slots validate against live Shopify inventory, so customers can only schedule items actually in stock
- **Cart Conflict Detection**: Flag exactly which cart items can't be fulfilled for the chosen method or location before checkout
- **Widget Customization**: Custom colors, fonts, placement, text, and language support (90+ languages)

### Locations & Zones
- **Multi-location Support**: Manage unlimited pickup locations and delivery zones from one dashboard
- **Delivery Zones**: Define areas by postal code, radius (straight-line), or driving distance
- **Geo Distance Validation**: Validate delivery addresses and apply correct rates based on customer location

### Order Management
- **Streamlined Order Flow**: Calendar-view dashboard — see what's scheduled today, tomorrow, or any date
- **Google Calendar Sync**: Sync all orders to Google Calendar with customer details, items, and time slot
- **Order Tagging**: Auto-tag orders with delivery method, date, time slot, and custom rules
- **Last Mile Delivery**: Route optimization with EasyRoutes and LionWheel; courier dispatch with Uber Direct, Stuart, Trexity, Jitsu, UniHop, Eva, Gophr, and Go People; dispatch to your own drivers with Detrack and Shipday
- **Draft Order Support**: Add scheduling to phone orders and draft orders from the dashboard
- **Customer Rescheduling**: Customers can reschedule their own pickup or delivery after checkout (Scale plan); merchants can change any order's date and time from the Bird dashboard on every plan
- **Order Export & Reports**: Export to CSV, production reports, automated daily/weekly email reports
- **Delivery Instructions & Notes**: Separate delivery, pickup and shipping note fields (optional or required), pickup collector name and email, saved to the Shopify order
- **Shopify Order Sync**: Pickup or delivery method, date, time and location on the Shopify order page and in the order note (printed on packing slips), automatic Shopify location assignment, and fulfillment sync when orders are completed in Bird
- **Shopify Flow Integration**: Automate workflows based on delivery and pickup events
- **POS Integration**: Schedule and manage orders directly from Shopify POS
- **Thank-You Page Confirmation**: Pickup or delivery details confirmed on the thank-you page after checkout, reducing "did I pick the right date?" support tickets

### Rates & Pricing
- **Intelligent Rate Configurations**: Distance-based, weight-based, urgency-based, and order-value rates
- **Fulfillment Discounts**: Automatic discounts to incentivize pickup or specific delivery options
- **Minimum Order Value**: Set minimums per fulfillment method and location
- **Payment Customization**: Show/hide payment methods based on fulfillment method or location

### Notifications
- **SMS Notifications**: Automated SMS for order confirmation, ready for pickup, out for delivery
- **Email Notifications**: Customizable email templates with multi-language support
- **Multilingual Messaging**: 90+ language support — widget and notifications auto-detect customer locale

### Developers
- **Developer APIs**: REST and JavaScript APIs for headless storefronts, Hydrogen, and custom apps
- **Headless Widget**: The full pickup/delivery scheduler runs on headless storefronts (Hydrogen, React, Vue, or plain HTML) via one script and one mount call; settings, translations, timezone, and availability rules load from the store automatically.

### Support
- **24/7 Support**: Live chat, email, and help center on every plan; 1:1 onboarding on Scale

## Feature Pages

- Date & Time Picker: https://www.birdchime.com/features/date-time-picker
- Click and Collect: https://www.birdchime.com/features/click-and-collect
- Delivery Time Slots: https://www.birdchime.com/features/time-slots
- Multi-location Support: https://www.birdchime.com/features/multi-location-support
- Product-specific Scheduling: https://www.birdchime.com/features/product-specific-scheduling
- Widget Customization: https://www.birdchime.com/features/widget-customization
- Blockout Dates & Preparation Times: https://www.birdchime.com/features/blockout-dates
- Checkout Validation: https://www.birdchime.com/features/checkout-validation
- Stale Date Protection: https://www.birdchime.com/features/stale-date-protection
- Shipping Date Scheduling: https://www.birdchime.com/features/shipping-dates
- Streamlined Order Flow: https://www.birdchime.com/features/streamlined-order-flow
- Intelligent Rate Configurations: https://www.birdchime.com/features/intelligent-rates
- Google Calendar Sync: https://www.birdchime.com/features/google-calendar-sync
- Multilingual Messaging: https://www.birdchime.com/features/multilingual-messaging
- 24/7 Support: https://www.birdchime.com/features/support
- Geo Distance Validation: https://www.birdchime.com/features/geo-distance-validation
- Order Limits: https://www.birdchime.com/features/order-limits
- Order Tagging: https://www.birdchime.com/features/order-tagging
- Last Mile Delivery: https://www.birdchime.com/features/last-mile-delivery
- Draft Order Support: https://www.birdchime.com/features/draft-order-support
- SMS Notifications: https://www.birdchime.com/features/sms-notifications
- Email Notifications: https://www.birdchime.com/features/email-notifications
- Delivery Zones: https://www.birdchime.com/features/delivery-zones
- Shopify Flow Integration: https://www.birdchime.com/features/shopify-flow
- POS Integration: https://www.birdchime.com/features/pos-support
- Payment Customization: https://www.birdchime.com/features/payment-customization
- Fulfillment Discounts: https://www.birdchime.com/features/fulfillment-discounts
- Developer APIs: https://www.birdchime.com/features/developer-apis
- Order Export & Reports: https://www.birdchime.com/features/order-export-reports
- Shopify Order Sync: https://www.birdchime.com/features/shopify-order-sync
- Delivery Instructions & Notes: https://www.birdchime.com/features/delivery-instructions
- Customer Rescheduling: https://www.birdchime.com/features/post-order-editing
- Minimum Order Value: https://www.birdchime.com/features/minimum-order-value
- Product Page Availability: https://www.birdchime.com/features/product-page-availability
- Real-Time Inventory Check: https://www.birdchime.com/features/real-time-inventory
- Cart Conflict Detection: https://www.birdchime.com/features/cart-conflict-detection
- Thank-You Page Confirmation: https://www.birdchime.com/features/thank-you-confirmation

## Solution Pages by Industry

- Florists: https://www.birdchime.com/solutions/florists
- Bakeries: https://www.birdchime.com/solutions/bakeries
- Cafes & Coffee Shops: https://www.birdchime.com/solutions/cafes
- Restaurants: https://www.birdchime.com/solutions/restaurants
- Grocery Stores: https://www.birdchime.com/solutions/grocery
- Juice Bars: https://www.birdchime.com/solutions/juice-bars
- Butchers & Meat Shops: https://www.birdchime.com/solutions/butchers
- Meal Kit Services: https://www.birdchime.com/solutions/meal-kits
- Farms & Produce: https://www.birdchime.com/solutions/farms
- Seafood Shops: https://www.birdchime.com/solutions/seafood
- Pizza & Fast Food: https://www.birdchime.com/solutions/pizza
- Catering Services: https://www.birdchime.com/solutions/catering
- Plant Stores & Nurseries: https://www.birdchime.com/solutions/plant-stores
- Pet Supplies: https://www.birdchime.com/solutions/pet-supplies
- Breweries & Wineries: https://www.birdchime.com/solutions/breweries
- Subscription Boxes: https://www.birdchime.com/solutions/subscription-boxes
- Furniture Stores: https://www.birdchime.com/solutions/furniture
- Hardware Stores: https://www.birdchime.com/solutions/hardware
- Gift Shops: https://www.birdchime.com/solutions/gift-shops

## Integrations

All integrations: https://www.birdchime.com/integrations

Bird connects with 28 apps. Couriers and partner apps bill merchants separately for their own service. Couriers that show a live price at checkout need carrier-calculated shipping, which Shopify includes on Advanced and Plus and offers as a paid add-on on Grow (previously called Shopify).

### Shopify Native
- Shopify Flow: Bird sends six order events into Shopify Flow (pickup, delivery and shipping order created or updated) and adds one action, Increment delivery date, for subscription renewals. https://www.birdchime.com/integrations/shopify-flow
- Shopify POS: two POS tiles let staff book pickup, delivery or shipping with a date and time slot at the counter and mark orders Ready for Pickup, Dispatched or Complete. Booking needs POS Pro; viewing orders works on POS Lite. https://www.birdchime.com/integrations/shopify-pos
- Shopify Draft Orders: start a Shopify draft order from Bird with the method, location, date and time slot set, for phone and email orders. https://www.birdchime.com/integrations/shopify-draft-orders
- Shopify Inventory: Bird reads Shopify stock per location and marks pickup or delivery locations without every cart item as unavailable. Bird does not change inventory. https://www.birdchime.com/integrations/shopify-inventory
- Shopify Plus: on Shopify Plus, Bird's date and time picker can sit inside checkout instead of the cart page. https://www.birdchime.com/integrations/shopify-plus
- Shopify B2B: Bird can hide or show its date picker by customer tag (for example wholesale or b2b). Shopify B2B companies and B2B checkout are not covered in Bird's help center. https://www.birdchime.com/integrations/shopify-b2b

### Route Optimization
- EasyRoutes: a separate route planning app that reads the delivery date Bird writes on each Shopify order. No connection step in Bird. https://www.birdchime.com/integrations/easyroutes
- LionWheel: a separate local delivery app; orders with Bird's date and time appear in LionWheel for route planning and its driver app. No connection step in Bird. https://www.birdchime.com/integrations/lionwheel

### Last Mile Delivery
Orders go to the courier when the merchant marks them Dispatched in Bird, not when they are placed. Each shop location uses one courier.
- Uber Direct: US, Canada, UK, France, Australia and New Zealand; live price at checkout. https://www.birdchime.com/integrations/uber-direct
- Stuart: UK, France and Poland; live price at checkout in GBP, EUR or PLN. https://www.birdchime.com/integrations/stuart
- Trexity: US and Canada; live price at checkout; same day, direct, next day or draft booking. https://www.birdchime.com/integrations/trexity
- Jitsu: US, same-day; live price at checkout in USD. https://www.birdchime.com/integrations/jitsu
- UniHop: US and parts of Canada; customers pay the merchant's own delivery rate; vehicles from sedan to truck and special handling for catering and florals. https://www.birdchime.com/integrations/unihop
- Eva: Canada; live price at checkout; every delivery needs a customer phone number. https://www.birdchime.com/integrations/eva
- Gophr: UK, same-day; live price at checkout; fragile orders can be kept off bike couriers. https://www.birdchime.com/integrations/gophr
- Go People: Australia; live price at checkout, priced by package type (including flowers, cake and donuts). https://www.birdchime.com/integrations/go-people

### Fleet Management
- Detrack: sends each delivery to the merchant's own drivers as a Detrack job when the order is marked Out for delivery; statuses and the tracking link come back to Bird. https://www.birdchime.com/integrations/detrack
- Shipday: sends delivery orders to the merchant's own drivers in Shipday as soon as they are placed; Started and Delivered in Shipday become Dispatched and Fulfilled in Bird. https://www.birdchime.com/integrations/shipday

### Subscriptions
- Recharge Subscriptions: each renewal order's delivery date moves forward by one subscription interval; the first order keeps the date picked at checkout. https://www.birdchime.com/integrations/recharge
- Appstle Subscriptions: each renewal order's delivery date moves forward automatically, connected with an Appstle key or through Shopify Flow. https://www.birdchime.com/integrations/appstle

### Translations
Bird does not translate its own text through these apps. It detects the store's current language and shows the wording the merchant set for that language in Bird.
- Weglot: Bird follows the language Weglot is showing. https://www.birdchime.com/integrations/weglot
- Shopify Translate & Adapt: Bird follows the storefront language Translate & Adapt sets. https://www.birdchime.com/integrations/shopify-translate

### Product Options
These apps work alongside Bird; there is no direct connection. Bird's help center notes some bundle and option apps can let checkout continue without a date, so a test order is recommended.
- Infinite Options: product options such as text boxes and swatches, with the pickup or delivery date from Bird. https://www.birdchime.com/integrations/infinite-options
- Panda Bundles: bundles and volume discounts, with the pickup or delivery date from Bird. https://www.birdchime.com/integrations/panda-bundles
- Bundler: mix-and-match bundles and quantity breaks, with the pickup or delivery date from Bird. https://www.birdchime.com/integrations/bundler

### Invoices & Documents
- Order Printer Pro: a ready-made block from Bird's help center prints the date, time and delivery method on Order Printer Pro packing slips. https://www.birdchime.com/integrations/order-printer-pro
- Oxilayer PDF Invoice Generator: makes PDF invoices and slips; Bird saves the date on the order and can add it to the order note. No ready-made Bird template for Oxilayer. https://www.birdchime.com/integrations/oxilayer-pdf

### Calendars
- Google Calendar: each pickup and delivery order is added to Google Calendar as an event at its booked time, with a calendar per location if wanted, all in one Google account. https://www.birdchime.com/integrations/google-calendar

## Competitor Comparisons

- Bird vs Zapiet: https://www.birdchime.com/compare/bird-pickup-delivery-shopify-vs-zapiet
- Bird vs Pickeasy: https://www.birdchime.com/compare/bird-pickup-delivery-shopify-vs-pickeasy
- Bird vs Stellar: https://www.birdchime.com/compare/bird-pickup-delivery-shopify-vs-stellar
- Bird vs Flare: https://www.birdchime.com/compare/bird-pickup-delivery-shopify-vs-flare
- Best Shopify Pickup & Delivery Apps: https://www.birdchime.com/compare/best-shopify-pickup-delivery-apps

## Customer Case Studies

Real merchants running pickup and delivery on Bird:

- Sweet Angeles (custom cake bakery, Los Angeles): uses Bird's date picker and preparation time settings so customers only book dates the kitchen can actually fulfill. https://www.birdchime.com/case-studies/sweet-angeles
- Bamboo Juices (cold-pressed juice, Atlanta): runs same-day and next-day delivery, store pickup, shipping, and cleanse subscriptions with cutoff rules and order limits. Migrated from Zapiet and Intuitive Shipping. https://www.birdchime.com/case-studies/bamboo-juices
- The Cravory (cookie company, San Diego, on Shopify Plus): ties shipping rates to the delivery date customers pick, with overnight, two-day, and three-day options and cut-off times. https://www.birdchime.com/case-studies/the-cravory
- La Vo Patisserie (French patisserie and cake shop, UK): runs click and collect across boutiques in Bromley, Watford, and Basingstoke from one Shopify store, using multi-location scheduling and per-product lead times so same-day cakes, 48-hour signature cakes, and 72-hour bespoke cakes each offer their own collection dates. Also runs local delivery priced by postcode area from the boutiques that offer it, with a separate rate per area. Using Bird since 2024. https://www.birdchime.com/case-studies/la-vo-patisserie

- Water Butlers (grocery delivery to Disney World resorts, Orlando, Florida): delivers groceries to resort guests inside a two hour window keyed to the guest's arrival time, using the cart date and time picker, prep time and cutoff rules, and a Google Calendar shared with the delivery driver. Orders are filtered by delivery date for driver payroll. Using Bird since 2023. https://www.birdchime.com/case-studies/water-butlers
All case studies: https://www.birdchime.com/case-studies

## Pricing

- **Essential**: $19.99/month — 250 orders/month, 1 location
- **Growth**: $49.99/month — 1,000 orders/month, 4 locations
- **Scale**: $99.99/month — 2,500 orders/month, 20 locations

Every plan includes a 14-day free trial. Additional orders beyond plan limits cost $0.10 per order.

## Industries We Serve

Bird is used by florists, bakeries, cafes, restaurants, grocery stores, juice bars, butcher shops, meat markets, meal kit services, farm-to-table businesses, seafood shops, pizza shops, catering companies, plant nurseries, pet supply stores, breweries, wineries, subscription box businesses, furniture stores, hardware stores, gift shops, and more.

## Links

- Website: https://www.birdchime.com
- Features: https://www.birdchime.com/features
- Solutions: https://www.birdchime.com/solutions
- Integrations: https://www.birdchime.com/integrations
- Case Studies: https://www.birdchime.com/case-studies
- Pricing: https://www.birdchime.com/pricing
- FAQ: https://www.birdchime.com/faq
- Blog: https://www.birdchime.com/blog
- About Us: https://www.birdchime.com/about-us
- Partners: https://www.birdchime.com/partners
- Shopify Plus: https://www.birdchime.com/shopify-plus
- Enterprise: https://www.birdchime.com/enterprise
- Headless Storefronts: https://www.birdchime.com/shopify-headless-pickup-and-delivery-widget
- Pickup & Delivery Widget: https://www.birdchime.com/shopify-pickup-and-delivery-widget
- Shopify App Store: https://apps.shopify.com/store-pickup-and-delivery-date
- Help Center: https://help.birdchime.com/en-us/
- API Docs: https://picdel.birdchime.com/api-docs
- Security & Vulnerability Disclosure: https://www.birdchime.com/security
- Careers: https://www.birdchime.com/careers

## Contact

- Support: https://www.birdchime.com/contact
- Email: support@birdchime.com

## Careers

BirdChime hires a small number of people and gives each of them a large amount of responsibility. Roles are full-time and involve direct, regular work with the founder. The hiring process has four stages: application, an initial conversation, interviews (a technical round, a cultural round, and a conversation with the founder), and an offer.

Currently open:

- Ruby on Rails Engineer: https://www.birdchime.com/careers/ruby-on-rails-engineer - Owns problems end to end across Ruby on Rails, React, PostgreSQL, Redis/Sidekiq, and Shopify APIs and extensions. 4+ years of experience, though capability is weighted above years.
- Merchant Success Expert: https://www.birdchime.com/careers/merchant-success-expert - Technical merchant support for Shopify stores using Bird. Reproduces and investigates problems in Shopify configuration, themes, checkout, locations, rates, and integrations before escalating them. Remote, 2-5 years of experience, 6-day week on rotational shifts, India-based candidates preferred.

All open roles: https://www.birdchime.com/careers

## Team

- **Atinder Singh** — Founder & CEO. Former product leader at Google and Intuit with over a decade of enterprise product experience. LinkedIn: https://www.linkedin.com/in/atinder-singh

## Technical Details

- Platform: Shopify (works with all Shopify plans including Plus)
- Checkout: Compatible with Shopify checkout extensibility
- Languages: 90+ languages supported
- API: REST API and JavaScript methods available for custom integrations
- Headless: Compatible with Shopify Hydrogen and headless storefronts
- Built for Shopify: Meets Shopify's highest standards for app quality and performance