Manage Shopify pickup and delivery orders by the day they're due
Bird's Orders page shows today's and upcoming orders in a list or a calendar. Filter by status, method and location, then mark a whole day ready in one go.
Included on every paid plan. All paid plans include a 14-day free trial.
Orders
Calendar viewMark as ready for pickup
Mark as dispatched for delivery
Mark as picked up / delivered
What is the Orders page in Bird?
In Bird Pickup & Delivery, the Shopify app by BirdChime, the Orders page lists every order placed with a Bird date, by the day it's due. Switch to a calendar for counts per day, filter by status, method and location, and update or export many orders at once.
- Views
- List and calendar, with Orders and Draft orders tabs
- Filters
- Due date or created date, status, method and location, combined
- Bulk actions
- Update status or export for one order or hundreds
- Exports
- Order details and production reports by email; Growth and up
- History
- 60 days by default; up to 365 days on Scale
- Plan
- Orders list and calendar on every paid plan
- Price
- Paid plans from $19.99 a month, with a 14-day free trial
How do I see what's due today?
Open Orders in Bird: by default it shows open orders due today onward.
- List view
Search by order number and narrow the list with filter pills. Two are on by default: due Today onward, and status Pending, Ready, Dispatched or Fulfilled.
- Calendar view
See each day's order count for Pick Up, Delivery and Shipping, move between months, and click a day to open its orders.
Phone and custom orders you started in Bird sit in their own tab until they're completed.
- In Shopify admin
The Bird Order Details block on each Shopify order shows the method, date, time, location, collector and pickup code.
What does a busy day look like on the Orders page?
Examples built from the help center's own steps.
- Morning check
Set the date filter to Today and add Delivery method: Pick Up. The list shows only today's pickups.
- Ready in one go
Tick the header box, click Select all, then Update status > Mark as ready for pickup. Each matching customer email goes out if it's switched on.
- One order at the counter
In Shopify admin, Bird: Order Status moves a pickup from Mark Ready to Mark Picked Up. Two clicks and it's Complete.
- A change of plan
A customer calls to move Friday's delivery to Saturday. Click the date on the order line, pick the new day and slot, tick Send notification to customer and Submit.
Can I filter orders by date, location and method?
Yes, and you can combine the filters.
- Due date or created date
Filter on the day the order is due or the day it was placed, with presets like Today, Tomorrow and Last 30 days, or a custom range.
- Order status
Pending, Ready, Dispatched, Fulfilled or Archived. Pick as many as you need.
- Method
Pick Up, Delivery or Shipping, one or several.
Pick one or more stores. Each Bird location is listed on its own, even with similar names.
- No date
The No date preset finds orders placed without a Bird date, so you can add one.
How do I mark orders ready, dispatched or delivered?
Select orders in Bird and update their status together, or update one order from Shopify admin.
- In bulk
Mark as ready for pickup, Mark as dispatched for delivery, or Mark as picked up / delivered, for one order or hundreds.
- One at a time
Bird: Order Status on the Shopify order page has one button that moves the order to its next status.
- On your phone
The same action works in the Shopify app for iPhone, iPad and Android.
Each status sends its matching customer email when you've switched it on, and Shopify's own shipping confirmation is held back so customers don't get two.
Ready for Pickup, Order Picked Up, Out for Delivery and Order Delivered can also go out by text, for stores in the US, UK, Canada and Sweden.
Can I export orders or get a daily prep list?
Yes. Export the filtered list, or have reports emailed on a schedule.
- Order details reportGrowth & up
A CSV with each order's method, date, time slot, location, customer and collector details, sent to the emails you choose.
- Production reportGrowth & up
Product, variant, SKU and quantity across the selected orders, for planning what to make or pack. It leaves out customer details.
- Automated reportsScale only
Either report emailed daily or weekly to one or more addresses, on the days and time you pick, for all methods or just one.
With Order Tagging on, filter Shopify's order list by a delivery date tag and use Shopify's own export.
Can I change an order's date after it's placed?
Yes. Staff can change the method, location, date and time from Bird or from Shopify admin.
- From Bird
Click the date on the order line, or the pencil icon on an order with no date yet, and choose the new details.
- From Shopify admin
Open More actions > Bird: Order Details on the order. Tick Notify customer to send an Order Edited email.
- Kept in sync
Bird syncs the change to the Shopify order in near real time.
- Customers reschedulingScale only
Customers can move their own date or slot from the thank you and order status pages.
Does it work with my other tools?
Yes. Orders show up in Shopify admin, Google Calendar and your order tags too.
- Google CalendarGrowth & up
Sync orders to Google Calendar as events with their pickup or delivery times.
Order Tagging adds the delivery date, method and location as tags you can filter on in Shopify.
Phone orders created from Bird's Draft order button show on the Orders page once completed.
Counter staff schedule new orders and manage existing ones from Bird's tiles in Shopify POS.
EasyRoutes and LionWheel plan routes and assign drivers from your scheduled deliveries; Shipday receives delivery orders automatically and syncs status back.
- Order historyScale only
Bird keeps 60 days of orders by default, because that's what Shopify lets apps read. Keep up to 365 days on a higher plan.
How is this different from Shopify's order list?
Shopify admin can filter by Bird's tags. Bird's Orders page adds date presets, combined filters and bulk status updates.
| Capability | Shopify admin | Bird Orders page |
|---|---|---|
| Filter by delivery date | Shopify adminBy a date tag, once Order Tagging is on | Bird Orders pagePresets like Today and Tomorrow, or a custom range |
| Filter by month | Shopify adminSearch the month name, such as December | Bird Orders pageCustom range on the due date |
| Filter by method | Shopify adminDelivery method filter or a method tag | Bird Orders pagePick Up, Delivery and Shipping, several at once |
| Update status | Shopify adminBird: Order Status, one order at a time | Bird Orders pageBulk update, one order or hundreds |
| Change the date | Shopify adminMore actions > Bird: Order Details | Bird Orders pageClick the date on the order line |
| Export | Shopify adminShopify's export, 50+ standard columns | Bird Orders pageOrder details or production report CSV |
How do I set up the Orders page?
Open Orders in the Bird app. Orders with Bird scheduling details are listed there, filtered to Today onward and open statuses by default. The guides cover filters, status updates and reports.
FAQ
What else do merchants ask about managing orders?
How can I see all my pickup and delivery orders for tomorrow in one place?
Open Orders in Bird and set the date filter to Tomorrow. The list shows every order due that day, and you can add filters for pickup, delivery or shipping and for each location. Calendar view shows the count for each method on every day of the month.
Can I update many orders at once?
Yes. Select the orders, or click Select all for the whole filtered list, and use Update status to mark them ready for pickup, dispatched for delivery, or picked up / delivered.
Do fulfilled orders stay on the calendar?
Yes. The calendar keeps fulfilled orders for your records and hides cancelled and draft orders. To hide fulfilled orders, use the list view's status filter.
Can I delete test orders from Bird?
Orders can't be deleted from Bird's view. Filter them out with the status filter, or archive them in Shopify, which hides them from the list view.
Why can't I see orders older than 60 days?
Shopify lets apps read the last 60 days of orders by default, so Bird keeps 60 days on any plan. On Scale you can keep 90, 180 or 365 days after approving Shopify's data access request.
Can I get a list of what to make each morning?
Yes. The production report adds up products, variants and quantities for the orders you select, from Growth and up. On Scale it can arrive by email every day or week at a time you set.
Can my delivery drivers get routes from these orders?
Bird connects to route apps. EasyRoutes and LionWheel plan routes and assign drivers from the delivery times customers picked, and Shipday receives delivery orders automatically and syncs status back to Bird.
Does it work for Shopify stores outside the US?
Orders show by the date and slot customers picked. Automated reports are scheduled in UTC, so convert your local time when you pick the send time. Status texts work for stores in the US, UK, Canada and Sweden.
Do I need a developer to use the Orders page?
You use it from the Orders page in the Bird app: the filter pills, Update status and Export are all in the order list.
Which plan do I need?
The Orders list and calendar are on every paid plan. Exports and production reports need Growth and up; automated reports need Scale, and history beyond 60 days needs Scale.
How much does it cost?
The Orders page is included on every paid plan, from $19.99 a month. Plans are priced in US dollars and billed through Shopify. All paid plans include a 14-day free trial, and annual billing is 10% off.
Terms on this page
- Selected date
- The day an order is due, as picked in the Bird widget.
- Created date
- The day the order was placed.
- Production report
- A CSV of products, variants, SKUs and quantities across the selected orders.
- Bird Order Details block
- A panel on the Shopify order page showing the Bird method, date, time and status.
- Data retention
- How long Bird keeps order data before deleting it: 60 days by default.
Related features
- Google Calendar SyncEvery scheduled order shows up in Google Calendar, so the team sees the day's load.
- Customer ReschedulingCustomers can change their own pickup or delivery date and time after checkout, without emailing you.
- Draft Order SupportTurn phone and custom orders into scheduled pickups or deliveries from a draft order.
- Order TaggingEach order is tagged with the method, date and time the customer chose, ready for filters and automations.
- Email NotificationsBranded emails confirm the date and time, then keep customers posted as the order moves.
- Order Export & ReportsExport orders to CSV and pull production reports showing what to make for each day. Automated email reports are on Scale.
Industry guides: bakeries, florists and grocery stores.
Comparing apps? Bird vs Zapiet, Pickeasy, Stellar and Flare, or the best Shopify pickup and delivery apps.
Know what's due before the doors open.
Try the Orders page free for 14 days on any paid plan. Place a test order before you pay and watch it land on the calendar.