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Privacy Policy

Last updated: January 2025

1. Introduction

This Privacy Policy describes how Bird Pickup & Delivery ("we", "us", or "our") collects, uses, and shares information about you when you use our services through Shopify.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, configure the app, or contact us for support. This may include:

  • Store information from your Shopify account
  • Order and customer data necessary to provide our services
  • Contact information when you reach out for support
  • Usage data about how you interact with our app

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process orders and send notifications
  • Respond to your comments and questions
  • Analyze usage patterns to improve our app

4. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in providing our services, such as SMS notification providers or calendar integrations, but only as necessary to provide those services.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@birdchime.com.