Shopify discounts based on how customers get their order
Take money off when customers choose store pickup, local delivery or shipping. There's no code to type: the discount shows in the cart and at checkout once they pick a method.
Included on every paid plan. All paid plans include a 14-day free trial.
Discounts
+ AddDiscount application mode
Maximum possible discount will be applied
Your cart
No code to type. It appears once pickup is chosen.
What are Bird's fulfillment discounts?
Bird Pickup & Delivery, the Shopify app by BirdChime, can take money off an order based on how the customer gets it: store pickup, local delivery or shipping. You might give 10% off every pickup order, or 15% off delivery to one neighbourhood. The discount appears once the customer picks a method in the Bird widget.
- Two kinds
- Percentage or fixed amount created in Bird, or a Shopify discount code linked to a method
- Conditions
- Weekdays, dates, time of day, ZIP codes and collections, on the Growth plan
- How many
- Up to 25 Bird discounts; linked Shopify codes have no limit
- Customer effort
- None. The discount shows in the cart and at checkout
- Plan
- Included on every paid plan
- Price
- Paid plans from $19.99 a month, with a 14-day free trial
What kinds of discount can I give?
Two kinds: discounts you create in Bird, and Shopify codes you link to a delivery method.
- Create in Bird
A percentage or fixed amount off for pickup, delivery or shipping, at one location or all of them. Shipping discounts always cover every location.
- Your discount name
Customers see the name you give it, or Pickup Discount, Delivery Discount or Shipping Discount if you leave it blank.
- With a minimum
Apply it only above a subtotal, for example 10% off pickup orders over $160.
- Create in Shopify
Link a Shopify code for things Bird's discounts can't do, such as free shipping, buy X get Y or certain customers only.
- Code added for them
Bird adds the linked code to the cart when the customer picks that method, and takes it off if they switch. Any code the customer typed in stays in the cart. If you delete or expire the code in Shopify, it stops working.
What does a real discount setup look like?
Examples from the help center: a flower shop's two discounts, and a quiet-hours offer.
- Discount A
Delivery, 5% off, only products in the Wedding Bouquets collection.
- Discount B
Delivery, 10% off, every product except the Wedding Bouquets collection.
- The cart
A bouquet and a box of chocolates get 5% off the bouquet and 10% off the chocolates. Both apply, because they cover different products.
- Quiet hours
10% off pickup after 14:00. A 15:00 to 16:00 slot counts as 15:00, so it qualifies.
Can a discount apply only at certain times or places?
Yes. Bird discounts can have conditions, on the Growth plan or higher.
- Weekdays
Fill slow days, for example 10% off Saturday and Sunday pickups.
- Dates
Run holiday and seasonal offers on up to 60 dates or date ranges.
Reward quiet hours. Bird compares the range with the start of the slot the customer picked, and the start and end times are both included.
For delivery only, up to 200 codes. 1000* covers 10001, 10002 and so on; N1_* covers a UK district. They don't apply on Shopify Plus stores where the date is picked at checkout.
- Collections
Discount only products in up to 20 collections, or everything except them. A fixed-amount discount is shared across the matching products.
- All must match
With several conditions, the order has to meet every one. Use weekdays or dates on a discount, not both.
What do customers see?
The discount in their cart and at checkout, with no code to type.
It appears once the customer chooses the matching method in the Bird widget.
- Off the subtotal
It comes off the order subtotal, not the shipping or delivery fee. Gift cards are never discounted.
- Switching methods
If the customer moves from pickup to shipping, the pickup discount comes off and any shipping discount takes its place.
- Changing the slot
Weekday, date and time conditions follow the slot picked, so a different slot can remove the discount.
What if more than one discount matches?
The discount application mode on your Discounts page decides.
- Maximum (default)
Only the biggest matching discount applies.
- Minimum
Only the smallest matching discount applies.
- All
Every matching discount applies.
- Different products
Discounts that cover different products both apply, whatever the mode.
- Other Shopify discounts
In the maximum and minimum modes, a Bird discount won't combine with your other Shopify order discounts.
What happens if my plan changes?
Discounts that need a higher plan pause until you upgrade.
- Bird discounts
Bird discounts need a paid plan. Below it they stop at checkout, but stay in Bird for when you upgrade.
- Conditions and collections
Below the Growth plan, discounts that use them stop working until you upgrade.
- Collection choices
After a downgrade, collection choices are removed and need adding again.
- Linked Shopify codes
Shopify codes you already linked keep working.
Does it work with my other pricing tools?
Yes. Discounts sit alongside Bird rates and minimum order values.
- Rates insteadGrowth & up
Price a slot with a lower rate instead of a discount, using a Time rate.
A Price rate of $0 above your threshold gives free delivery on bigger carts.
A discount's minimum only decides whether it applies. A minimum order value stops checkout below it.
Our guide to offering a discount for store pickup on Shopify.
Create in Bird or Create in Shopify?
Use Create in Bird for most delivery-method discounts, and Create in Shopify for what Bird's discounts can't do.
| Capability | Create in Bird | Create in Shopify |
|---|---|---|
| What it is | Create in BirdA percentage or fixed amount set up in Bird | Create in ShopifyA discount code you made in Shopify |
| Limit to a location | Create in BirdYes | Create in ShopifyNo |
| Days, dates, times or ZIP codes | Create in BirdYes, on the Growth plan | Create in ShopifyNo |
| Collections | Create in BirdYes, on the Growth plan | Create in ShopifyNo |
| Free shipping or buy X get Y | Create in BirdNo | Create in ShopifyYes, if the Shopify code does it |
| How many | Create in BirdUp to 25 | Create in ShopifyNo limit |
How do I set up a fulfillment discount?
Add a discount in Bird's Discounts settings, choose the method, then set the amount or link a Shopify code. The help center has a guide for each kind.
FAQ
What else do merchants ask about fulfillment discounts?
Do customers need to enter a code?
No. The discount appears in the cart and at checkout once the customer chooses the matching method in the Bird widget.
Does the discount come off the delivery fee?
No. A Bird discount comes off the order subtotal, not the shipping or delivery fee. Gift cards are never discounted.
Can I offer free shipping or buy X get Y?
Yes, with Create in Shopify. Make the code in Shopify Admin and link it to a delivery method; Bird adds it to the cart when the customer picks that method.
How many discounts can I have?
Up to 25 discounts created in Bird. Linked Shopify codes have no limit.
Can a discount apply to one ZIP code only?
Yes, for delivery, on the Growth plan. Add up to 200 codes; matching ignores capitals, spaces and hyphens, and a code ending in * covers a range.
Will customers lose the discount if they change their method?
Yes, because each discount belongs to a method. Moving from pickup to shipping removes the pickup discount and applies any shipping discount instead.
Are there limits on collection discounts?
Yes. Only 2 discounts per delivery method can use collections, and a method that uses collections can have at most 10 discounts. Once any discount for a method uses collections, none of that method's discounts apply to orders with more than 30 different products.
Can two discounts add up?
Set the discount application mode to All possible discounts and every matching discount applies. Discounts on different products apply together in any mode.
Does it work for Shopify stores outside the US?
ZIP code conditions also match UK-style postcodes: N1_* covers the N1 district but not N10 or N11. Time ranges use the 24-hour clock.
Do I need a developer?
You set discounts up yourself in Bird's Discounts settings. The first time, Shopify asks you to let Bird manage discounts.
How do I give a discount for store pickup without changing my product prices?
Create a Bird discount for the Pick up method. It comes off the order subtotal only when the customer chooses pickup in the Bird widget, so your product prices stay the same.
Can I offer free delivery once an order reaches a certain value?
Yes, through rates rather than a discount: a Price rate of $0 above your threshold gives free delivery on bigger carts. For a free shipping code, link a Shopify code to the method with Create in Shopify.
Which plan do I need for fulfillment discounts?
Every paid plan can add Bird discounts and link Shopify codes. Weekday, date, time and ZIP code conditions, and collections, need the Growth plan or higher.
How much does it cost?
It is included on every paid plan, from $19.99 a month. Plans are priced in US dollars and billed through Shopify. All paid plans include a 14-day free trial, and annual billing is 10% off.
Terms on this page
- Discount application mode
- The setting that decides whether the biggest, the smallest or every matching discount applies.
- Create in Bird
- A percentage or fixed-amount discount set up in Bird for a delivery method.
- Create in Shopify
- A Shopify discount code that Bird adds to the cart when the customer picks a method.
- Discount condition
- A rule such as weekdays, dates, time of day or ZIP codes that decides when a Bird discount applies.
Related features
- Intelligent Rate ConfigurationsCharge by order value, weight, date, time slot or rush, with no separate shipping-rates app.
- Click and CollectShoppers buy online and pick a collection time, so orders are packed and waiting when they walk in.
- Delivery Time SlotsOffer delivery windows that fit your day, so customers know when to be home.
- Minimum Order ValueSet a minimum spend for delivery or pickup, per method and per location.
- Delivery ZonesDecide where you deliver by postal code, radius or driving distance from your store.
- Date & Time PickerCustomers choose a pickup or delivery date and time, and only see the ones you can actually fill.
Industry guides: florists, bakeries and grocery stores.
Comparing apps? Bird vs Zapiet, Pickeasy, Stellar and Flare, or the best Shopify pickup and delivery apps.
Reward the way you want orders to come in.
Try fulfillment discounts free for 14 days on any paid plan. Add a pickup discount and watch it appear in a test cart before you pay.