Click and Collect
Let customers buy online and pick up in-store with scheduled collection times.
Click and collect (also known as BOPIS or curbside pickup) lets your customers shop online and pick up their orders at your store. Bird makes it easy to offer scheduled pickup times, manage capacity across multiple locations, and reduce delivery costs while driving foot traffic to your physical stores.
Frequently Asked Questions
What is click and collect on Shopify?
Click and collect (BOPIS - Buy Online Pick Up In Store) allows customers to purchase products on your Shopify store and pick them up at your physical location. Bird enables you to offer scheduled pickup times so customers know exactly when their order will be ready.
How do I set up click and collect on my Shopify store?
Install Bird from the Shopify App Store, add your store locations, set your pickup hours and time slots, and Bird will automatically show the click and collect option at checkout. Customers can then choose their preferred pickup date and time.
Can I offer both click and collect and delivery?
Yes, Bird supports offering multiple fulfillment methods simultaneously. Customers can choose between in-store pickup (click and collect), local delivery, or standard shipping at checkout based on their preference.
How do I manage click and collect orders?
Bird provides a dashboard where you can view all scheduled pickups by date and time. Orders are tagged with pickup details, and you can send automated notifications to customers when their order is ready for collection.
Can I limit how many click and collect orders I accept per time slot?
Yes, Bird allows you to set order limits per time slot, per day, or per location. This helps you manage capacity and ensure every order is ready when customers arrive.
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