Delivery Time Slots
Offer precise delivery windows so customers know exactly when to expect their order.
Time slots give your customers the flexibility to choose a specific delivery window that fits their schedule. Configure time slots by duration (hourly, 2-hour windows, etc.), set different slots for different days, and manage capacity to ensure you can fulfill every order on time.
Frequently Asked Questions
What delivery time slot durations can I offer?
Bird supports flexible time slot durations including 15-minute, 30-minute, 1-hour, 2-hour, 4-hour windows, or custom durations. You can configure different slot lengths for different days or fulfillment methods.
Can I charge different prices for different time slots?
Yes, Bird supports time-based pricing. You can charge premium rates for popular time slots (like evening or weekend delivery) and offer discounts for off-peak hours to balance demand.
How do I prevent overbooking time slots?
Set order limits per time slot to control capacity. When a slot reaches its limit, it automatically becomes unavailable in the date picker. You can set different limits for pickup and delivery.
Can I have different time slots for different locations?
Yes, each location can have its own time slot configuration. One store might offer hourly slots while another offers 2-hour windows based on their operational capacity.
Do time slots work with same-day delivery?
Yes, Bird supports same-day delivery with time slots. Set a cut-off time (e.g., orders before 2 PM) and configure which time slots are available for same-day orders.
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