Shopify delivery rates that follow the date and time picked

Charge for pickup, local delivery and shipping by order value, weight, the day or time slot the customer picks, or how soon they want it. The rate that matches shows at checkout.

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The customer picks today in the cart, so the same-day rate shows at checkout.

What are Bird's delivery rates?

In Bird Pickup & Delivery, the Shopify app by BirdChime, rates decide what customers pay at checkout for store pickup, local delivery and shipping. Each rate has a condition, such as order value, weight, the day or time slot picked, or how soon the date is. The rates that match the customer's pick appear at Shopify checkout.

Conditions
Order value and weight on every plan. Day, date, time slot, urgency and SKU on Growth and up
Works for
Store pickup, local delivery, shipping and Shopify POS
At checkout
The rates that match the date and time the customer picked
Shopify plans
Bird Rates works on every Shopify plan from Basic up
Setup
In the Bird app: a 3-step rates setup guide, then a name, condition and amount for each rate
Price
Paid plans from $19.99 a month, with a 14-day free trial

What can I base my rates on?

Each rate has one condition, chosen in Based on. The same conditions work for pickup, delivery and shipping.

  • Order value

    Charge by cart total between a minimum and a maximum, for example free delivery from $50.

  • Weight

    Charge by total cart weight, in grams, kilograms, pounds or ounces.

  • Day pickedGrowth & up

    Charge by the day the customer picks, for example $10 Monday to Friday and $15 at the weekend.

  • Day orderedGrowth & up

    Add a fee for orders placed on a certain day, whatever date the customer picks.

  • RushGrowth & up

    Charge by how many days away the picked date is, for example $20 same day, $15 next day and $7 after that.

  • DatesGrowth & up

    Set holiday or seasonal prices for a date range, such as December 20 to 31.

  • Time slotGrowth & up

    Price slots differently, for example $8 for morning slots and $5 in the afternoon.

  • ProductsGrowth & up

    Charge by the SKUs in the cart, with * as a wildcard, when any or all items match.

  • Several at onceGrowth & up

    Combine conditions on one rate, for example heavy orders wanted today or tomorrow.

Does it work for pickup, delivery and shipping?

Yes. Each method has its own section on Bird's Rates page.

  • Store pickup

    Keep pickup free by entering 0, or charge for it. Use one set of rates for every store or give each location its own.

  • Local delivery

    Use the same rates everywhere, or different rates for each location or delivery zone, set by postal code or distance.

  • Shipping

    Group countries and states or provinces into shipping zones, each with its own rates.

  • Shopify POS

    Your Bird rates load in Shopify POS for the method staff scheduled, with POS Pro. Staff can add a custom rate for one-off orders.

What do customers see at checkout?

The rates that match their date, time and method, shown as priced options at Shopify checkout.

  • The rate for their date

    Rates are checked after the customer picks a date and time. With a $10 standard rate and a $25 rate for today or tomorrow, picking tomorrow shows $25.

  • Only the method they picked

    A customer who chose pickup in the widget sees your pickup rates, not cheaper delivery or shipping rates.

  • One rate or all

    When several rates qualify, show all of them, only the lowest or only the highest.

  • The date in the rate name

    Add {{selected_date}} or {{selected_time}} to a rate name, for example Delivery on {{selected_date}}.

  • Orders with no method picked

    Orders from places like Facebook or the Shop app can use fallback rates, if you turn them on.

  • Prices stay at checkout

    The widget shows the date and time picker only. It doesn't show rates as buttons or tiers to choose from.

What do real rate setups look like?

Five setups from the help center, each just two rates.

  • Rush feeGrowth & up

    Urgency 0 to 1 day: $25. Urgency 2 days or more: $10. A customer who picks tomorrow pays $25; next week, $10.

  • Free over $50

    Price 0 to 49.99: $10. Price 50 and up: $0, so carts of $50 or more get free delivery.

  • Weekend priceGrowth & up

    Selected day Monday to Friday: $10. Saturday to Sunday: $15.

  • Morning slotsGrowth & up

    Time 8:00 AM to 12:00 PM: $8. 12:00 PM to 6:00 PM: $5.

  • Heavy orders

    Weight in kg 0 to 5: $5. 5 and up: $15.

What happens to my existing Shopify rates?

Bird manages them from its Rates page, or you can keep Shopify's own rates for local delivery or shipping.

  • Edit in one place

    Each time you save a rate, Bird rewrites your Shopify delivery profile, so edits made in Shopify Admin are overwritten. Make every change in Bird.

  • Keep Shopify's rates if you like

    Run local delivery or shipping rates through Shopify and use Bird for dates and times. Pickup must use Bird's rates, because Shopify's own pickup flow conflicts with Bird's.

Do I need carrier-calculated shipping?

Most stores don't. Bird Rates works on every Shopify plan from Basic up, with no extra setup.

  • Live courier prices

    To show a courier's real-time price from Stuart, Jitsu, Eva or Uber Direct at checkout, you need Bird Rates with CCS.

  • Subscriptions

    Running Bird with a subscription app such as Recharge or Appstle needs Bird Rates with CCS.

  • Large rule sets

    If many rate rules make checkout miss rates or show wrong prices, CCS handles complex setups more reliably.

  • Your Shopify plan

    CCS is available on the Shopify, Advanced and Plus plans, not Starter or Basic. On the Shopify plan you may need to ask Shopify Support to turn it on.

  • Same rates either way

    Switching engines keeps your rates and conditions. Only the system that shows them at checkout changes.

Will any order end up with no rate?

Bird flags it before customers find it.

  • Coverage gaps notice

    The Rates page lists any price ranges, weight ranges or days that no rate covers.

  • Overlapping rates

    When two rates cover the same order, both qualify, and your visibility setting decides which ones show.

  • Live when saved

    Rates go live as soon as you save them, so place a test order for each one.

Does it work with my other pricing tools?

Yes. Rates work alongside Bird discounts, minimum order values and delivery zones.

  • DiscountsGrowth & up

    Create a Bird discount for pickup, delivery or shipping, or reward quieter time slots with a time-range discount.

  • Minimum order value

    Free delivery still lets smaller carts check out at the standard fee. A minimum order value blocks checkout below it instead.

  • Delivery zones

    Give each delivery zone its own rates, by postal code or by distance from your store.

  • Pricing guide

    Our guide to pricing local delivery by distance, weight, order value and urgency.

What can Shopify Admin rates and Bird rates use?

Both can price by order value, weight and product. Bird adds the day, date, time slot and urgency.

CapabilityShopify AdminBird
PriceShopify AdminYesBirdYes
WeightShopify AdminYesBirdYes
ProductShopify AdminYesBirdYes
Selected dayShopify AdminNoBirdYes
Order dayShopify AdminNoBirdYes
Time slotShopify AdminNoBirdYes
UrgencyShopify AdminNoBirdYes
DateShopify AdminNoBirdYes
Multiple conditionsShopify AdminNoBirdYes

How do I set up delivery rates on Shopify?

Finish the 3-step rates setup guide in the Bird app, then add rates for each method on the Rates page. Each method has its own guide in the Bird help center.

FAQ

What else do merchants ask about delivery rates?

How do I offer free delivery above an order value?

Add a Price rate with your threshold as Min Price, no Max Price and a rate amount of 0. Add a second Price rate for smaller carts with your standard fee. It works the same way for pickup and shipping.

Can I charge a rush fee for same-day delivery?

Yes, on the Growth plan and up. Add an Urgency rate with Min Days 0 and Max Days 0 for same day, or Max Days 1 to include tomorrow, next to your standard rate. The customer just picks a date, and the matching rate applies.

Can I charge more for Saturday or weekend delivery?

Yes, on the Growth plan and up. Add a Selected day rate for Saturday to Sunday with the higher amount, next to a Monday to Friday rate.

Can customers choose between delivery tiers in the widget?

Not in the widget, which only shows the date and time picker. The rates that qualify for their choice appear at Shopify checkout as priced options, and you choose whether all of them show or only the lowest or highest.

Can each location or delivery zone have its own rates?

Yes. Choose different rates for different store locations or delivery zones in the Pickup and Delivery sections of the Rates page, and give each one its own rates.

Will Bird overwrite my Shopify shipping rates?

With Bird Rates, each save in Bird rewrites your Shopify delivery profile from your Bird rates, so edits made in Shopify Admin are overwritten. To keep Shopify's rates for local delivery or shipping, choose to run them through Shopify instead.

Does it work with Apple Pay?

Bird delivery rates do. Apple Pay can't fetch Shopify's native local delivery rates, so switching to Bird delivery rates fixes that. For pickup, Apple Pay can replace the store address Bird fills in with the customer's saved address, which can make pickup rates wrong or missing.

Do subscription apps need carrier-calculated shipping?

Yes. With a subscription app such as Recharge or Appstle, use Bird Rates with CCS. Shopify only accepts the single cheapest rate for a subscription order, and without CCS it sometimes can't tell which one that is.

Does it work for Shopify stores outside the US?

Shipping zones are built from the countries you choose and their states or provinces, weight rates use grams, kilograms, pounds or ounces, and Bird Rates works on every Shopify plan from Basic up.

Do I need a developer to set up rates?

You set rates up yourself in the Bird app: finish the 3-step rates setup guide, then add each rate on the Rates page with a name, a condition and an amount.

Does a rate with several conditions need all of them to match?

Yes. A Multiple conditions rate only qualifies when the order meets every condition on it.

Can a weekend rate run from Saturday to Monday?

Day ranges run Monday to Sunday, so create two rates: Saturday to Sunday, and Monday to Monday.

Can a time-slot rate run past midnight?

No. A Time rate's range can't cross midnight, and it only works for methods where customers pick a time slot.

What if I keep manual Shopify rates with CCS on?

Remove them. With CCS on, Bird handles your rates, and rates added manually in Shopify Admin conflict with it and can cause checkout errors.

Which plan do I need for delivery rates?

Rates by order value and weight are on every plan. Rates by day picked, day ordered, product, urgency, date, time slot and several conditions at once need Growth and up. If your store moves below that plan, rates using those conditions stop showing at checkout.

How much does it cost?

Paid plans start at $19.99 a month. Plans are priced in US dollars and billed through Shopify. All paid plans include a 14-day free trial, and annual billing is 10% off.

Terms on this page

Rate condition
The rule in Based on that decides when a rate shows, such as Price, Weight, Selected day or Urgency.
Urgency rate
A rate based on how many days away the picked date is, counted from today. 0 is today, 1 is tomorrow.
Selected day and order day
Selected day is the day the customer picks for fulfillment. Order day is the day the order is placed.
Carrier-calculated shipping (CCS)
A Shopify checkout feature that lets an app hand Shopify a live rate at checkout. Bird can run its rates through it.
Fallback rates
Rates shown for orders where no method was chosen in the widget, such as orders from Facebook or the Shop app, if turned on.

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Delivery rates, set by your own rules.

Try Bird's rates free for 14 days on any paid plan. Add your rates and place a test order for each one before you pay.

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