Intelligent Rate Configurations
Set delivery rates by distance, weight, or urgency, and more.
Create sophisticated rate rules based on distance, order value, weight, or delivery speed. Offer free delivery above certain thresholds or charge premium rates for same-day service.
Frequently Asked Questions
How do I set up distance-based delivery rates?
In Bird, go to Rates in the main navigation and create rate rules with distance conditions. You can set different prices for different radius tiers (e.g., $5 for 0-5km, $10 for 5-10km). Bird uses Google Maps to calculate the distance from your store to the customer's address.
Can I charge more for same-day delivery?
Yes, Bird supports urgency-based pricing. Create a rate rule with a same-day condition and set a higher price. Customers who select same-day delivery will see the premium rate, while those choosing next-day or scheduled delivery pay the standard rate.
How do I offer free delivery over a certain order value?
Create a rate rule with an order value condition. Set the minimum order value (e.g., $50) and set the delivery price to $0. You can combine this with other conditions—for example, free delivery over $50 but only within 10km.
Can I set different rates for different products?
Yes, Bird allows product-based rate rules. You can create rates that apply when specific products are in the cart. This is useful for bulky items that cost more to deliver or products that require special handling.
What's the difference between Bird's rates and Shopify's native shipping rates?
Shopify's native local delivery only supports flat rates or rates based on order price. Bird adds distance-based tiers, weight conditions, time/urgency pricing, day-of-week rates, and the ability to combine multiple conditions in a single rate rule.
What zone types does Bird support for delivery areas?
Bird supports three zone types: postal codes, radius (straight-line distance), and driving distance. You must choose one method for all your locations—you can't mix different zone types across your setup.
How do I set different rates for different locations?
Each delivery zone (created by duplicating a location) appears in the Rates page. You can configure different rates for each zone—for example, charge $5 for deliveries from your downtown location but $8 from your suburban location.
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