SMS Notifications
Keep customers informed with automated SMS updates about their orders.
Send automated SMS notifications for order confirmation, reminders, and delivery updates. Reduce no-shows and keep customers informed every step of the way.
Frequently Asked Questions
What SMS notifications can I send?
Bird supports SMS notifications for order confirmation, ready for pickup, out for delivery, and delivered status updates. You can enable or disable each notification type based on your workflow.
How much do SMS notifications cost?
SMS is charged per message from your Bird account balance. Rates vary by country. For yearly plans, SMS charges are deducted from your prepaid balance. For monthly plans, charges appear on your Shopify invoice.
How does SMS consent work?
Bird includes built-in consent management. Customers can opt-in to SMS notifications at checkout. Only customers who have consented will receive SMS messages, ensuring compliance with messaging regulations.
Which plans include SMS notifications?
SMS notifications are available on Essential plan and above. You pay per message sent from your Bird account balance—there's no separate subscription. Enable SMS in Settings > Notifications.
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