Every store with its own hours, slots and rates
Give each location its own pickup and delivery schedule, lead times, blockout dates, products and rates. Customers choose their store, and orders can be assigned to the right Shopify location.
All paid plans include a 14-day free trial.
Configure locations
Different schedule for each location
Downtown
Mon-Sat · 8:00 AM - 6:00 PM
Suburban
Mon-Sat · 10:00 AM - 4:00 PM
Airport
Mon-Sat · 6:00 AM - 9:00 PM
In the cart
Choose a pickup store
Downtown
12 Market St
Ready Tue, Oct 13, 10:00 AM
Suburban
48 Oak Ave
Ready Wed, Oct 14, 12:00 PM
Airport delivers only, so it isn't offered for pickup.
What is multi-location support in Bird?
In Bird Pickup & Delivery, the Shopify app by BirdChime, each store location can run its own pickup and delivery: methods, operating hours, time slots, preparation times, blockout dates, product availability and rates. Customers choose a pickup store or are matched to a delivery location, and orders are assigned to that Shopify location.
- Per location
- Methods, hours, slots, lead times, blockout dates, product availability and rates
- Locations included
- 1 on Essential, 4 on Growth and 20 on Scale
- Extra locations
- USD 5 a month each, if you opt in
- Order routing
- Pickup and delivery orders can be assigned to the matching Shopify location
- Default setup
- Different schedules per location is Bird's default and recommended mode
- Price
- Paid plans from $19.99 a month, with a 14-day free trial
What can be different at each location?
Almost everything about how a store takes pickup and delivery orders.
- Set up in Bird
Each location needs its own methods, schedule and settings configured in Bird.
Turn store pickup and local delivery on or off for each location.
Each location's own operating hours and time slots for each method.
Its own preparation times, cut-offs and blockout dates.
Include or exclude products for each method at each location.
Separate pickup and delivery rates for each location, by price, weight, day, time or urgency.
- CapacityGrowth & up
Cap orders per day and per time slot at each location.
What does a three-store setup look like?
Examples from the help center's own multi-location articles.
- Different holidays
Downtown blocks December 24 to 26, the suburban store blocks only December 25, and a third zone delivers every day.
- Different products
Downtown offers every product, the suburban warehouse only large items, and a small location excludes oversized items.
Copies of the main store at 5 km, 10 km and 15 km, charging $10, $20 and $30.
- One holiday, every store
Select all three locations and add the same blockout date in one step.
How do customers choose a store?
They pick a pickup store in the widget, or Bird matches their delivery address to a location.
- Pickup
Customers choose from your pickup locations in the cart widget, each with its name and address.
The product page widget's View all stores list shows every eligible store with distance, ready time, stock and opening hours.
Bird assigns the address to the nearest location whose radius or driving distance covers it. If two are the same distance away, it picks the one with the smaller limit.
- Delivery by postal code
Each location has its own list of postal codes, and a code can only belong to one location.
How do orders reach the right store?
Bird can assign each order to its Shopify location and tell that store's team.
- Location assignment
Pickup orders go to the chosen pickup location and delivery orders to the location for that area. Shipping orders are left alone.
Add internal email addresses in each location's settings to get that store's order notifications.
- Calendars per storeScale only
Send each location's orders to its own Google Calendar.
Filter Bird's Orders page by one or more locations.
Should I use one schedule or one per store?
Per location is Bird's default and recommended setup, even if your stores share hours today.
- Different schedules
Each store gets independent settings, and any store can diverge later without reconfiguring the rest.
- Same schedule
One set of hours, lead times and product rules for every location. Best for a single store or identical stores.
- Needed for newer features
The current widget and distance-based delivery zones both need the different-schedules mode turned on.
How many locations can I have?
Your plan sets the number, and you can add more.
- Included
Each plan includes a set number of locations, listed in Quick facts at the top of this page.
- More locations
Opt in to extra locations at USD 5 a month each.
- Virtual locations
Virtual locations created in Bird don't count toward the limit.
One schedule for all stores, or one per store?
Bird recommends one per store, since it still works when hours match.
| Capability | Different schedule per location | Same schedule for all |
|---|---|---|
| Hours and slots | Different schedule per locationSet for each location | Same schedule for allOne set for every location |
| Lead times and blockouts | Different schedule per locationPer location | Same schedule for allShared |
| Product availability | Different schedule per locationPer method and location | Same schedule for allPer method |
| Best for | Different schedule per locationStores that differ, or may later | Same schedule for allOne store, or identical stores |
| Status | Different schedule per locationDefault and recommended | Same schedule for allAlternative |
How do I set up several locations?
In Bird's settings, choose I have different schedule for different store locations, then open Configure locations and set each store's methods and schedule. The guides cover each step.
FAQ
What else do merchants ask about multiple locations?
How can each of my Shopify stores have different pickup hours?
Choose the different-schedules mode in Bird, then set each location's pickup hours, time slots, preparation times and blockout dates in Configure locations. Customers see the hours of the store they pick.
Can each location charge different delivery fees?
Yes. In Rates, choose different rates for different store locations or delivery zones, and add rates for each one.
Can one store offer pickup only and another delivery only?
Yes. Turn store pickup and local delivery on or off independently for each location.
Are orders assigned to the right Shopify location?
With Assign order location in Shopify turned on, pickup orders go to the chosen pickup location and delivery orders to the location for that area. The location must exist in both Bird and Shopify.
Can I close every store for the same holiday at once?
Yes. Select the locations, choose pickup, delivery or both, and add the blockout date to all of them in one step.
Does it work for Shopify stores outside the US?
Yes. Distance-based locations suit countries without standard postal codes, such as the UAE, Qatar or Hong Kong, and postal code lists support patterns for UK and Canadian codes.
Do I need a developer?
You set up locations yourself in Bird's Configure locations, choosing each store's methods and schedule.
Which plan do I need?
Locations included: 1 on Essential, 4 on Growth and 20 on Scale. You can opt in to extra locations at USD 5 a month each, and virtual locations don't count.
How much does it cost?
Paid plans start at $19.99 a month. Plans are priced in US dollars and billed through Shopify. All paid plans include a 14-day free trial, and annual billing is 10% off.
Terms on this page
- Location
- A store or zone in Bird with its own methods, schedule and rates.
- Delivery zone
- A duplicated location used for a delivery area, with its own limit and rates.
- Location assignment
- Bird setting that assigns each order to the matching Shopify location.
- Virtual location
- A location created in Bird that doesn't count toward your plan's limit.
Related features
- Click and CollectShoppers buy online and pick a collection time, so orders are packed and waiting when they walk in.
- Delivery ZonesDecide where you deliver by postal code, radius or driving distance from your store.
- Intelligent Rate ConfigurationsCharge by order value, weight, date, time slot or rush, with no separate shipping-rates app.
- Blockout Dates & Preparation TimesClose off holidays and stock days, and set the prep time and cut-off each order needs.
- Google Calendar SyncEvery scheduled order shows up in Google Calendar, so the team sees the day's load.
- Product Page AvailabilityShow pickup and delivery options, dates and store hours on the product page itself.
Industry guides: bakeries, grocery stores and restaurants.
Comparing apps? Bird vs Zapiet, Pickeasy, Stellar and Flare, or the best Shopify pickup and delivery apps.
Every store, run its own way.
Try Bird free for 14 days. Give your locations their own hours and check each one in the widget preview before you pay.