Email Notifications
Automated email updates for order confirmations and reminders.
Customize email templates for order confirmations, reminders, and updates. Keep your brand consistent while keeping customers informed.
Frequently Asked Questions
What email notifications does Bird send?
Bird sends emails for ready for pickup, out for delivery, and order delivered/picked up status updates. You can trigger these manually or automatically when updating order status in the Bird dashboard.
Can I customize email templates?
Yes. Go to Bird Settings > Notifications to customize email subject lines and body content. Use variables to include order details, delivery dates, customer names, and other dynamic information.
Can I send emails from my own domain?
Yes. On Growth plan and above, you can configure custom email branding with your company email address. Set up DKIM and Return-Path DNS records to send professional emails from your own domain.
Can I send notifications to my staff?
Yes. Bird supports internal staff notifications. Configure staff email addresses to receive alerts when orders are placed, ready for fulfillment, or when specific events occur.
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